YOUR RIGHTS
In the event you have the need to contact us after hours and it is an emergency, please go to your nearest Emergency Room (ER) or call 911. If it is not an emergency call 1-313-253-2000 during normal business hours 7 am – 4 pm.
AT HOME AFTER YOUR SURGERY
It is very important that you follow your home care instructions. Call your doctor for any questions or problems. If you received general anesthesia, regional block, or IV sedation, you will need someone to drive you home and stay with you. If you prefer, your ride may be called when you are ready for discharge. Please give the nurse in the pre-operative area the name and phone number of your ride.
Due to the effects of anesthesia, you should not drive a car, operate machinery, make important decisions or drink any alcoholic beverages for 24 hours following surgery. Be sure to schedule a post-operative appointment with your surgeon. A nurse from the Center will contact you after your surgery to see how you are feeling and to address any questions or concerns. We want to make sure that your recovery progresses well, and that you were totally satisfied with our services.
Thank you for choosing Dearborn Surgery Center. If you need to direct any comments or concerns regarding your visit please contact: Executive Director 1-313-253-2000
PATIENT RIGHTS & RESPONSIBILITIES
The Dearborn Surgery Center is a state-of-the-art surgical facility designed to meet and exceed your health care expectations. Our staff works in a collaborative manner with you and your physician to achieve the highest standards of care and strive for optimal outcomes. The facility is designed to promote privacy and provide comfortable surroundings for you and your family. Please inform our staff of any special needs or requests that you may have while at the facility. In an effort to maintain our commitment to service excellence, the following
information is provided to assist you regarding your rights and responsibilities as a patient to the Dearborn Surgery Center. It is our hope that you will actively participate in your care. Please ask questions of your physician, nurse, or any other staff regarding your care while at the Center.
PARTICIPATION IN YOUR CARE
Understanding your healthcare needs will assist in meeting anticipated outcomes. On arrival to our facility, you will be asked to assist in the completion of a comprehensive medical history by explaining your current medications and illness history. If at any time during your stay you need additional information about your care, treatment options, or a referral to another service or care provider, please do not hesitate to ask a member of the staff. All Dearborn Surgery Center physicians have privileges at a surrounding area hospital and are credentialed utilizing national standards.
You may refuse treatment at any time during your care. You will be informed of and responsible for the outcomes of your decision to refuse treatment. You can refuse experimental research if applicable. Your medical record shall be maintained in a secure and confidential manner at all times. If you have questions about the contents of the medical record, we will ask your physician to discuss these with you.
RESPECT, DIGNITY & COMFORT
It is our goal and objective to strive for your stay to be comfortable and exceed your expectations. We work hard to respect your privacy. Information about your stay is maintained in a confidential manner. As part of our commitment to excellence, accrediting and licensing agencies as well as your insurance carrier can potentially review your information. Your information will not be provided to friends or family unless specifically authorized by you. The nursing staff is committed to providing comfort for all patients. Please let your
nurses know how we can assist and reduce or eliminate your pain or anxiety.